Privacy Policy

Lenzo Technologies Pvt. Ltd. ("Lenzo", "we", "us") operates the Lenzo platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile experiences, and business dashboard.

By using Lenzo, you agree to the collection and use of information in accordance with this policy.

We collect information you provide directly, such as business name, contact details, and account credentials when you register.

When your customers interact with Lenzo (e.g., QR check-in, loyalty enrollment), we collect phone numbers, visit history, order data, and engagement metrics on behalf of your business.

We automatically collect device information, IP addresses, and usage logs to improve platform performance and security.

To provide and maintain the Lenzo platform, including loyalty, campaigns, analytics, and billing features.

To communicate with you about your account, product updates, and support requests.

To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal data. We share information with service providers who assist in operating our platform (e.g., cloud hosting, payment processors) under strict confidentiality agreements.

Business owners can access customer data collected through their own Lenzo account. Lenzo acts as a data processor on behalf of businesses for end-customer data.

You may request access, correction, or deletion of your personal data by contacting us at hello@lenzo.in.

Businesses are responsible for obtaining appropriate consent from their customers before collecting data through Lenzo.

For privacy-related questions, email us at hello@lenzo.in or write to Lenzo Technologies Pvt. Ltd., Bangalore, Karnataka, India.